5.4 Distribute cash and vouchers

General distribution principles41 should be applied when it comes to the distribution of cash and vouchers. The key for the success of a distribution beyond transparent and effective targeting is a clear sharing of roles and responsibilities. The below table outlines key principles of role sharing, taking into account that distributions could be conducted either by CARE or an implementing partner.

Direct cash/voucher distribution by CARE Cash/Voucher distribution by a third party

Roles and responsibilities

Cash or voucher handling aspect should be extremely clear within CARE teams and roles shared to minimise fraud.

e.g. The technical team who registered the beneficiaries do not handle cash or vouchers. The team makes sure the beneficiaries are aware of the distribution processes, know their entitlements and recount the cash/check the voucher they receive. The team also ensures beneficiaries authentication and signature following the distribution. The Finance team handles the cash or voucher, makes the reconciliation. The logistic team sets up the distribution site (including water and shade) and manages the crowd.

Roles and responsibilities

Only the third party is handling the cash/voucher. The CARE team is involved in all of the other steps.

e.g. The technical team makes sure the beneficiaries are aware of the distribution process, know their entitlements and recount the cash they receive. The team also ensures beneficiary’ authentication and signature following the distribution. The finance team is involved following the distribution to sign off on the third party reconciliation. The logistic team sets up the distribution site (including water and shade) and manages the crowd.

Loss

CARE is responsible for any loss that is incurred up until the beneficiary has signed the distribution list and recounted the money received. The beneficiary is responsible for any loss following his/her exit of the distribution site.

Loss

The third party is responsible of any loss that incurred up till the beneficiary has signed the distribution list and re counted the money received. The beneficiary is responsible for any loss following his/her exit of the distribution site.

At redemption stage, the shop is responsible for any loss that may incurred if a false voucher is being used.

Sign off and agreement

The Project Manager and Team Leader are responsible for sign off on the cash disbursement.

Sign off and agreement

The Project Manager and Team Leader are responsible for sign off on the cash disbursement.

Security

The distribution supervisor is in charge of the overall security and is the only one who can decide to evacuate  the site.

For each distribution site there should be an evacuation plan, with identified evacuation routes. All team members should know about the plan and the evacuation routes.

Security

CARE’s distribution supervisor is in charge of the security of its team and of the beneficiary. He/she, only, can decide of the site evacuation and inform the third party agent of his/her decision.

For each distribution site there should be an evacuation plan, with identified evacuation routes. All CARE team members should know about the plan and the evacuation routes.

Use of armed guards

CARE has a no arms policy, the Country Director should be referred to this policy if use of armed guards is being considered and CARE protocol for due diligence should be applied.

Use of armed guards

CARE has a no arms policy, the Country Director should be referred to this policy if use of armed guards is being considered and CARE protocol for due diligence should be applied.