11. Stress management during and after emergency

While not a direct threat, stress can significantly increase people’s vulnerability, and cause false perceptions and inappropriate behaviour. Security incidents can often be linked back to abnormal stress such as post-traumatic and cumulative stress. Signs and symptoms can be psychological, behavioural, emotional and physical. Immediate attention is required if you notice that a colleague or yourself may be suffering from acute post-traumatic or cumulative stress.

The Safety and Security Officer, along with the Emergency Team Leader and Human Resources, should ensure that all staff are briefed on the types and signs and symptoms of stress, and how and where to seek help. Local and international stress support systems must be identified and accessible. Staff must know how to access critical incident debrief protocols and services provided by the respective Lead Member-details are available in Chapter 21 Human resources.