4.6 Manager feedback
This is particularly helpful for staff to understand what good performance looks like. This is a vital and overlooked part of helping staff learn.
Advantages
Happening anyway (hopefully!)
Can be right on time
Should be very specific and applied right away
Get a clear understanding of how they compare to the performance CARE wants
Can change things quickly
Disadvantages:
May not focus enough on learning – tendency to assume telling is enough
May tend towards criticism, which is unlikely to motivate people
May tend towards not addressing issues to preserve a relationship, which reduces learning
Difficult for learners – it may be hard for them to admit to weaknesses or seek help from a direct line manager
